FAQs
Do you have a question? We are here to answer! If you don't see your question here, do not hesitate to contact us!
A charcuterie board can also be called a cheese board, but it is much more then that! Modern charcuterie is considered the art of arranging finger foods on a platter. Different foods that can be included are a variety of meats, cheeses, fruit, dried fruit, olives, pickles, crackers, nuts, bread, jams, dips, and spreads. The board or platter base is what you will find in our store. Pile one of our beautiful handmade boards full of delicious food and your guests will be delighted! Tell them the story behind your board and they will be entertained.
To visualize the difference between long grain and end grain, think of a tree standing tall. The long grain would be running up and down the length of the tree. The end grain is found 90 degrees to that, a cross-section of the tree.
Long grain has a lovely grain pattern with long lines within it. End grain has a unique grain pattern. End grain is much more durable than long grain, making it a great choice for cutting boards.
A live edge is where the outside edge or living edge of a tree is preserved and only the bark is removed. The result is a natural, rustic looking edge on the finished piece of furniture or charcuterie board.
Spalting is a natural process that causes unique colouration and patterns within the wood. It is usually found in dead or stressed trees and is caused by fungi. The fungi create the different lines and colours within the wood, making it unique, one of a kind, and a favourite of woodworkers! But you don’t have to worry, the spalting process stops and the fungi dies when the wood is dried. It is completely safe to use products made from dry wood with spalting, because all that is left is the colouration and patterns for you to enjoy!
If you are not completely satisfied, you have 30 days to begin the return process. The product must be unused with tags attached. Please contact us and we will send you a return shipping label. The cost of the return shipping will be deducted from your refund.
Currently, we ship to Canada and the USA.
We have a $20 flat-rate standard shipping within Canada and a $27 flat-rate standard shipping to the USA.
We use Canada Post to ship all of our orders. Unfortunately, due to COVID-19, Canada Post is experiencing delays in their shipping times. Usual times are within four days for Ontario and slightly longer for further provinces/states and remote locations.
All orders are fulfilled within 1-2 business days. We do our best to get your new items out to you as quickly as possible. Since we are a small family-run business, COVID-19 has not impacted our fulfillment times.
Yes, we do! Enjoy a drive to beautiful, rural Lynden, Ontario to pick up your order. Simply choose pick-up when checking out and you will receive an email with instructions once your order is fulfilled. Pick-up is by appointment only. Appointments can be made Monday-Saturday from 8AM-9PM, pending availability.
Yes, you can! There is no pricing information on the product or packaging. Also, if you want to send a brief personalized gift note, let us know in the notes section on the cart page and we will include a handwritten note on business stationary. There is no charge for this service.
Yes, we do! We carry both digital gift cards that are emailed to you and printed gift cards that can be shipped to you or picked up. You can find them here.
Please contact us! Let us know what went wrong and we will make it right! We want you to be completely satisfied with your purchase.